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  • 电大,商务交际英语2,推荐信样

    分类:办公室交际 时间:2017-05-20 本文已影响

    篇一:《商务交际英语(1)》直播课讲稿2

    《商务交际英语(1)》直播课讲稿2

    杨 2004年 同学们,老师们,大家好!这里是中央广播电视大学直

    播课堂,今天我们要辅导的课程是开放教育专科“商务交际英语(1)”。

    我是中央广播电视大学外语部“商务交际英语”课程的主持教师杨启宁。

    今天与我一起来到直播课堂的是中央广播电视大学外

    语部的崔松老师。

    参与今天直播的还有北京广播电视大学的学生,——欢迎大家。

    崔 直播课堂还设有两部热线电话,号码是

    (010)66490577

    (010)66419051

    大家如果有什么问题,请打电话提问。

    同时,本次直播还通过“电大在线”学习网同步播出, 网址是:

    欢迎大家登陆收看网上直播,进行在线交流。

    杨 今天的直播课有三项主要内容:

    一是对课程及其教学资源的介绍;

    一是对本套教材学习方法的辅导。

    最后我们还将简单地介绍有关考试的内容。关于考试的更详细的内容,我们在期末复习时将有一次专门的辅

    导。

    “商务交际英语(1)”是中央广播电视大学“开放教育”专科第5学期的“限选课程”,72学时,4学分。

    本课程的教学目的,是通过学习有关商务活动的实用材料,使同学们熟悉并掌握主要的商务语言,以及这些商五大基本功的能力,帮助大家能够在一般的商务活动

    中,基本做到正确地使用英语,掌握当代商务活动中的基本交际技能,进行成功的商务英语交流。

    崔 “商务交际英语(1)”课程的主要教学材料是从美国

    原版引进之后,再经过我们的改造和编写,由中央广播电视大学出版社出版发行的。

    文字教材有两本:

    一是《商务交际英语(上册)》主教材;

    二是《商务交际英语(上册)》练习册。

    配套的教学媒体有一盘VCD,它是与练习册包装在一起发行的。

    杨 《商务交际英语》全套教材分上、下两册,在两个学期

    开设。

    根据一般的学习经验,我们在拿到一套新教材的时候,首先应该了解这套教材的主要特点,然后再根据其特点进行有针对性的学习。

    下面,我们先来讲一讲我们这套教材的主要特点:

    第一个特点是教学内容易于阅读。

    我们这套教材的教学内容,是用贴近生活的语言写成

    的,句子结构简单,同时,这套教材也充分体现了商务英语写作的基本要

    求,完全可以作为我们平时学习用英语写作的范本。

    比如:教材中的行文,使用的大多是简单句,一个句子中很少有超过20个词的长句子;每个段落长时大多不超过6、7个句子,短时仅有2、3个句子,短的段落有时起强调作用。这样的长长短短的句子和段落结构,能使读者在轻松的节奏中阅读;使我们的学习变得有趣而快乐。

    崔 第二个特点是,基本上涉及到了常用的商务交际的基本

    技能。

    比如在上册中:备忘录和电子邮件的写作;给顾客和客

    户的信件的写作,以及商务报告的写作等。教材中开篇所使用的案例,也有助于培养同学们的批判性思维能

    力。

    杨 我们这套教材的第三个特点,是结构比较合理。

    这套教材所采用的编写体例很统一,很适合自学。教材将各章分成若干小节,这非常有利于大家对学习内容的消化和吸收。

    而且,在每章的结尾处,还有该章的学习内容小结,对教材的重点教学内容进行了必要的重复和强调,有利于加深和巩固所学的知识。

    崔 第四、教材采用的标识色彩丰富。

    PPT1(图重要的学习内容用显著标识标出,丰富多彩的图片、数

    1)(教据和艺术处理提供了视觉帮助,有助于同学们对教材内材第四

    页)

    PPT2

    (教材容的理解。 比如:第4页的图示—交流过程中的参与方;还有教材旁注上的key point,目的是提醒同学们需要注意的学习要点。

    viii页上第五、教材特别注意到“职业道德规范”和“跨文化交的图标) 流理念”的结合。

    这就为同学们理解在交际中将遇到的各种问题做出了

    提示。这实际上是为同学们今后的择业和就业进行了基本素质的准备。这部分内容标注在相关章节的旁注里,

    如:ethics和diversity等。

    杨 本教材的第六个特点是,提供了丰富的学习案例。

    我们这套教材的每一章课文,都是从一个“反面案例”开始的。他们做错了吗?他们都错在哪里了?他们为什么错了?这些问题,都是我们需要思考的问题。因此,这个思考的过程,实际上,也就是我们进行批判性思维的过程,或者说,是培训我们进行批判性思维的过程。而大家所思考的内容,也就是我们在那一节课中需要学习的内容和解决的问题。

    为了帮助大家巩固所学的知识,我们在每小节的后边,还专门提供了针对这些问题做出的参考答案。

    比如:第3章讲的是电子邮件和备忘录的写作。开篇的故事就是从有关电子邮件开始的。作为一个工程公司的电脑辅助设计部门的经理,Nancy每天要接收很多电子邮件。由于一个电子邮件而引出了有损于自己声誉的后果,并由此引出了4个讨论题,这些问题也就是本章学习的主要内容。

    崔 本教材的第七个特点是,在教材中还附有中文注释和中

    英文词汇表。

    我们在每一章的后边,都增加了中文的注释,对教学中可能遇到的难点作了解释。我们所做的注释是对一些名词、术语或短语等的中文解释。

    比如:第2章“多样化的工作环境”中出现的eye contact,

    篇二:湖南电大2014年1月商务交际英语(1)试题

    湖南广播电视大学外语教研室

    试卷代号:6318

    湖南广播电视大学2014年1月开放教育期末考试

    商务交际英语(1) 试题

    2013年12月

    注 意 事 项

    一、 将你的准考证号、学生证号、姓名及分校(工作站)的名称填

    写在答题纸的规定栏内。考试结束后,把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场;

    二、 仔细读懂题目的说明,并按题目的要求答题。答案一定要写在

    答题纸的指定位置上,写在试卷上的答案无效;

    三、 用蓝、黑圆珠笔或钢笔答题,使用铅笔无效。

    I. MULTIPLE CHOICES (10 points, 1 point each)

    Choose the letter indicating the best choice to complete each sentence or answer each question.

    1. Which of the following statements best defines communication?

    A. The process of sending messages.

    B. The process of receiving messages.

    C. The process of sending and interpreting messages.

    2. Which of the following is not the purpose of communication?

    A. To establish goodwill.

    B. To refuse invitation.

    C. To share information.

    3. When you want to ask your supervisor for a day off, you should use the medium of ______.

    A. reading

    B. listening

    C. Speaking

    4. The sender of the message should ______.

    A. analyze and understand the receiver

    B .ignore the environmental factors

    C .reading and listening effectively

    5. A meeting between two sales representatives of the same department is ______ communication.

    A. external

    B. internal

    C. lateral

    6. The internal barriers to communication are ______.

    A. personality

    B. social structure

    C. environment

    7. A multinational company conducts business in two or more ______.

    A. companies

    B. nations

    C. factories

    8. The “OK” sign means ______ in France.

    A. “worthless”

    B. “all rignt”

    C. “acceptable”

    9. You can learn about cultural differences by ______.

    A. reading books

    B. traveling abroad

    C. both A and B

    10. A stereotype is not enough for you to understand ______.

    A. one country B. one group

    C. oner person

    II. TRUE / FALSE (10 points, 1 point each)

    Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the coursebook.

    ( ) 11. When a company put its web page on the Internet, it intends to share information with

    others.

    ( ) 12. The sender is responsible for reading and listening effectively.

    ( ) 13. A smile is universal and means the same in any culture.

    ( ) 14. Understanding people in stereotype is helpful to effective communication.

    ( ) 15. In a direct order, the main idea should be placed first.

    ( ) 16. Memos are less expensive, time-consuming and complex than conference calls or

    meetings.

    ( ) 17. In planning an agenda, do not consider new business at this time.

    ( ) 18. All goodwill letters require supporting information.

    ( ) 19. A friendship letter may or may not need supporting information.

    ( ) 20. An appendix and a letter of transmittal are two supplementary parts of a formal report. III. READING COMPREHENSION (20 ponits, 2 points each)

    Read the following two passages and answer the questions.

    Passage One

    A highly successful German automotive company recently merged with a U.S. carmaker. Members of the German team met with American staff members in Detroit.

    Anita Boaz had been employed at the Detroit site for seven years, moving from administrative assistant to manager. As a result of the merger, Anita’s new supervisor would be a newly relocated German manager, Hans Dertmann. She was very comfortable in the relaxed atmosphere of the American office but was a little nervous about meeting the German visitors. She worried that their English wouldn’t be good enough for her to understand easily.

    Anita’s first meeting with Mr. Dortmann was set for a Friday—casual day at the Detroit office. Anita chose some nice slacks to wear, instead of jeans. Traffic was unusually heavy; Anita was a few minutes late for the meeting. The door was closed. She knocked once and went in. The Germans, all dressed in conservative business suits, were sitting at a conference table. Anita reached out her hand to Dortmann and said with a smile, “Good morning, Hans. It’s good to meet you! I’m Anita Boaz.” Dortmann rose hesitantly, then responded with a brief greeting and sat down. Anita was baffled by his chilly reaction. Then she decided maybe he wasn't used to working with women at the management level.

    A few weeks later, the company offered some sessions on cultural orientation. Anita learned the following about German businesspeople: they have a high regard for authority and structure; they greet each other formally; they enjoy working with data and other concrete “evidence”; they tend to separate business and pleasure.

    Over time, Anita and her colleagues in Detroit develop a friendlier relationship with the Germans. But first they had to establish respect for one another.

    21. This story happened in ________.

    A. China B. America

    C. Germany B. would change the relaxed atmosphere 22. Anita worried that her new supervisor _________. A. wouldn’t speak fluent English

    C. would criticize her wearing

    23. How did Dortmann react when Anita greeted to him with enthusiasm?

    A. He talked to her friendly.

    C. He greeted her briefly.

    24. Anita learned the following about German businesspeople EXCEPT ________.

    A. they greet each other formally

    25. The story is mainly about

    A. customs of American businesses

    C. cultural diversity in workplace

    Passage Two

    Each year , about 8.5 million people in the UK have to complete a tax return (纳税申报单). This includes all self-employed people and some others. Taxpayers should be very careful when they fill it in , because if they make any mistakes , they might receive a heavy fine (罚金). The Inland Revenue is taking a tough line against people completing them wrongly, so be careful.

    On average, the tax office tells us, about 30% of all tax returns include some sort of error. Consequently they send out almost a million penalty notices to British taxpayers.

    This is not the only problem. If you send in your return late, you make another mistake. This also results in a heavy fine. This time, the fine is almost as much as the tax bill itself. As a result, the Inland Revenue receives an incredible £ 50 million in fines.

    The tax return must be returned by 31 January. That’s the deadline. However, the biggest mistake you can make is not to send the form back at all. This makes the Inland Rev

    电大,商务交际英语2,推荐信样

    enue very, very unhappy.

    26. What is the passage mainly about?

    A. It talks about mistakes made on the tax return and the penalties.

    B. It teaches how to fill in and when to return the tax return.

    C. It introduces the history of the tax return in the UK.

    27. According to the passage, which of the following statements is NOT true?

    A. About 8.5 million people in the UK, including self-employed people, have to

    complete a tax return.

    B. He was angry with her. B. they seldom consider authority C. they often separate business and pleasure B. problems in personal development

    B. If taxpayers make any mistakes when they complete the tax return, they might

    have to pay a large sum of penalty for the mistakes.

    C. The Inland Revenue, which is responsible for collecting tax returns, doesn’t take

    these mistakes as a serious problem.

    28. What does the 30% of all tax returns with errors result in?

    A. A million penalty notices.

    C. A million pounds in fines.

    29. When is the amount of the fine mostly equal to that of the tax bill?

    A. When you write down a wrong number in your tax return.

    B. When you send in your return after 31 January.

    C. When you lose your tax return.

    30. What is the most serious mistake mentioned in this passage?

    A. Making mistakes in you tax return.

    C. Failing to send your tax return back.

    IV. TRANSLATION (20 points, 5 points each)

    Translate the following passages into Chinese.

    31. Feedback is the response of a receiver to a message. Feedback may be nonverbal (a smile, a frown, a pause, etc.) or it may be verbal (a telephone call or a letter). Any response— even no response— is feedback.

    32. Communication skills are especially important when you communicate with people of diverse backgrounds. In addition to just writing or speaking effectively, you need to add elements of sensitivity, understanding and tolerance in your communication.

    33. Courteous words are positive, considerate, and bias-free. Courteous business communications address receivers by their proper titles, capture the receivers’ attention, and encourage a positive response.

    34. Ever though memos and e-mails are the most frequently used form of written business communication, people sometimes abuse them. Abuse occurs when these messages are (1) written too frequently, (2) written to gain attention, (3) written by a committee, and (4) rewritten for each level of management.

    V. WRITING(40 points, 35.10 points, 36.10 points, 37. 20points)

    35. According to the given facts, format a business envelope.

    B. A million oral warnings. B. Sending in your tax return late.

    篇三:《商务交际英语1》试题A

    试卷代号:

    座位号:

    广东理工职业学院2011至2012学年度第一学期期末考试 2010 级 商务英语专业《商务交际英语1》正考试题

    2012年1月

    年级班级__________ 姓名_____________ 学号_______________

    I. Listening(10%)

    I. Listening(10%)

    Mike(M1) is asking his assstant Mary(M2)to investigate YAC’s background. Listen and fill in the blanks.

    M1: Hi, Mary, It is Mike. I have just reveived an email from YAC, who whats to ____(1)____ with us.

    M2: Well, what can I do for you?

    M1. I don?t know much about the company. So could you check its background for me? M2: Sure.

    M1: I will cc you the eamil for YAC, which give a brief ___(2)_____ of the company, quite impresssive with a long list of ____(3)____. And I also want you to check how its existing ___(4)_____ see it.

    M2: OK, I get it. When do you want it?

    M1. The sooner, the better. Just keep me _____(5)____ of your progess. M2:……

    II. READING(60%)

    PART ONE(10%) Questions 1-5 Look at question 1-5.

    In each question, which sentence is correct?

    For each question, mark one letter( A, B or C) on your answer sheet. 1.

    The machine will work best if you A. look after it carefully. B. don?t use it a lot.

    C. keep it in a clean place.

    2.

    A. He or she is an accountant. B. He or she is a Production Manager.

    C. He or she is a Human Resources Manager.

    3.

    A. They will close the factory on 3 November. B. They will move to a new factory on 3 November.

    C. They will open the factory again on 3 November.4.

    A. Jane Halton is moving from banking to insurance. B. Boulder Insurance hopes to appoint a new Chief Executive.

    C. The post of Chief Executive at Curtis Bank has become vacant.

    5.

    A. If you want information about numbers that have changed, contact Ext. 8286.

    B. If any information in this directory is incorrect, contact Ext. 8286. C. If you need a different directory, contact Ext. 8286. PART TWO(10%) Questions 6-10

    Look at the list below. It shows a number of business training courses. For questions 6-10, decide which training course (A-H) each person needs. For each question, mark one letter (A-H) on your Answer Sheet. Do not use any letter more than once. 6. Office manager Helen Turner needs to deal with complaints from staff about some colleagues? use of email.

    7. Before deciding to buy a new computer, David Thompson wants to find out whether he can update his existing equipment. 8. Claire Collier?s toy company has a major new customer and she needs to manufacture more goods without increasing staffing levels. 9. Publicity manager Brian Steward did a computer course several years ago, and now wants to learn about developments relevant to his field.

    10. Richard Masters was recently promoted and would like to improve his ability to meet deadlines.PART THREE(10%)

    Questions 11-15

    Look at the charts below. They show profits before tax and profit margins for eight different companies from 1998 to 2002.

    Which chart does each sentence (11-15) describe?

    For each sentence, mark one letter (A-H) on your Answer Sheet.

    Do not use any letter more than once

    11. The company?s profit margins have decreased over the most recent years, while profits before tax have maintained a steady rise since 1998.

    12. In 2002 the company both regained its 1999 level of profits before tax and also managed to improve profit margins.

    13. 2002 saw a great improvement in profits before tax but the company?s profit margins remained unchanged at the end of the company.

    14. The last five years have seen alternate rises and falls in profits before tax, at the same time as fluctuating profit margins for the company.

    15. Even though the company reached record levels of both profits before tax and profit margins in 2001, neither of these was maintained.PART FOUR(7%) Questions 16-22

    Read the article below about a self-employed journalist.

    Are sentences 16-22 ?Right? or ?Wrong?? If there is not enough information to answer ?Right? or ?Wrong?, choose ?Doesn?t say?.

    For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet.

    相关热词搜索:推荐信 电大 英语 交际 商务 电大英语交际统考小抄 电大英语2-2