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    分类:其他信函 时间:2017-07-14 本文已影响

    篇一:BEC 建议信范文

    Dear ___________, You have asked me for my advice about which airline to choose. In my opinion, you would be wise to take the Air China instead of the China Eastern Airlines. Below are reasons for my recommendation. tickets of the Air China are more available, and the air fares The Air China often has discounts during holidays. [票价] likely to be delayed, so you don’t have to worry about being late.

    and warm atmosphere during your stay.whatever you need, just turn to the steward for help, they will do their best to solve your problems.

    【服务】

    In a word, the Air China is the best choice for your journey.

    I hope you will find the proposal useful, and I would be ready to discuss this matter with you to further details.

    Best wishes to you.

    Yours, XXX

    Took some actions to curb/improve such a situation.

    Prevent /Promote the condition

    篇二:BEC中级抱怨和索赔信函写作篇(二)

    Complaints & Claims 抱怨和索赔信函 4) For Inconformity(由于货物不符而抱怨)

    Dear Sirs,

    On March 12, we ordered 1,200 shirts size 42. But unfortunately, we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order.

    As I have several customers waiting, please arrange for the replacements at once.

    Faithfully yours,

    XX

    亲爱的先生们:三月十二日我订购了一千二百件四十二号男式衬衣。但不幸的是,今天我们收到了完全不同的货物--儿童服装。我们想贵方一定搞错了,儿童服装是另一份订单。由于有几位客户在等货,故请贵方立即安排更换货物。

    5) For Unacceptable Substitute (由于无法接受替代物而抱怨)

    Dear Mr. Cliff,

    During the past three months I have placed two sizable orders for The Handy Desk Companion by Roy, specifying the hard back binding .But both times you sent me paper-back binding because you were out of stock on the hard-back.

    Fortunately, I am still selling a few of the paper backs, but more and more customers ask for the hard-back ones. (At least two of our competitors have this reference book in hard-back in our cities).

    Enclosed is my order for 75 copies of The Handy Desk Companion in hard-back. Please do not, under any circumstances, send me anything else. I have plenty of the paper-back in stock.

    Very sincerely yours,

    亲爱的克里夫先生:在过去的三个月中,我两次向贵方订购了相当数量的由罗伊所著的《便利的办公伙伴》一书,指定需要精装本。但贵方由于精装本缺货,两次寄给我的都是平装本。

    值得庆幸的是,我仍卖出一些平装本,但越来越多的顾客索要精装本。(本市至少有两家竞争者出售此书的精装本)。

    随信寄上订单,购买75本《便利的办公伙伴》精装本。请无论如何,不要寄给我其它替代物。我现已大量平装本的库存。

    6)For Short-weight (由于短重而要求索赔)

    Dear Sirs,

    We have just received the Survey Report from Shanghai Commodity Inspection Bureau evi(转自:wWw.hnBoXu.com 博旭范文网:剑桥商务英语信函)dencing that all drums of apple juice weigh short by form 1 to 5 kilogram, totaling 300 kilogram. As the drums were intact, it is obvious that apple juice was short weight before shipment .Under such circumstances, we have to file a claim against you to the amount of RMB 850 plus inspection fee.

    We are enclosing the Survey Report No. TE (95)115 and looking forward to your settlement at an early date.

    Yours faithfully,

    XX

    亲爱的先生们:

    我方刚刚收到上海商检局的检验报告,证明所有苹果汁每桶少一至五公斤,总共减少三千公斤。由于果汁完好无损,显而易见,苹果汁在装运前就不够重量。在这种情况下,我方不得不向贵方提出八百五十元人民币的索赔,另加检验费用。现随信附上第TE(95)115号商检报告,希望早日解决这一问题。

    篇三:商务英语书信(建交函 询盘函)

    商务英语书信

    建交函:

    Dear Sirs,

    We have your name and address from the Commercial Counsellor’s Office of the Chinese Embassy in Ghana. We wish to inform you that we specialize in both industrial and pharmaceutical chemicals, and shall be pleased to enter into trade relations with you.

    To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enquiries.

    Business between us will be concluded on the basis of shipping quality and weight while testing and inspection will be made by Shanghai Commodity and quantity of the shipment will, of course, be provided.

    We look forward to your early reply with much interest.

    Yours sincerely

    China National Import & Export Corp.

    Manager

    询盘函:

    Dear Mr. Smith,

    We purchased a large quantity of your products a few months ago and found them very satisfactory.

    Currently, we are in need of the same quantity of the item and would like to consider ordering them from your company again, this being subject to provided terms and conditions that could be more favorable than our previous order.

    As you are probably aware, due to the import from third countries, the price for steel products has been going down since this year and up to now has not reached the same level that of last year. Provided that you can provide us with the same quality products,

    we would be extremely pleased to have your firm offer and samples sent to us. We look forward to having a good cooperation with you.

    Yours Sincerely, Zhang San

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